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Payment & Refund Policy

PLEASE READ THIS AGREEMENT CAREFULLY, AS IT CONTAINS IMPORTANT INFORMATION REGARDING YOUR LEGAL RIGHTS AND REMEDIES


PAYMENTS

We are partnered with Razorpay software Pvt Ltd & Stripe India Pvt Ltd. to provide you with a secure & hassle-free experience. Payments can only be made via these online payment gateways or direct bank transfer.


PAYMENT SCHEDULE

Your payments for any of our services/ products does not constitute a credit, and therefore cannot be used toward our other services. You are accountable for the full balance of your contract whether you decide to complete the project or not. 

STANDARD REFUND TERMS

Products purchased from Wrytx may be refunded only if canceled within 14 days of the date of the transaction.

Note: Tokens and digital assets are generally irreversible and their exchange rates are highly volatile and transitory. We will not be responsible for any risk including but not limited to exchange rate risk and market risk. Products purchased using tokens or digital assets will not be refunded.

“Date of the transaction,” for the purpose of this Refund Policy, means the date of purchase of any product or service, which includes the date any renewal is processed by Wrytx in accordance with the terms and conditions of the applicable product or service agreement (Terms of Use).

You may cancel a product at any time, but a refund will only be issued if cancellation is requested within the refund timeframe specified for the applicable product, if available at all.

Note: Some products have different policies or requirements for a refund associated with them, including some products that are not eligible for a refund under any circumstance. Please see below for refund terms applicable to such products:

For any marketing related service, we will be only responsible for the end result when work will be commenced under our strategy. We will not take any responsibility otherwise. Other than this, we will also not be responsible for the products/service that is sold by the company we are working for.

All payments must be made on an advanced basis for all kinds of services except for any special offer or trial.

PRODUCTS AVAILABLE FOR REFUND UNDER STANDARD TERMS

1. Website Design & Development ( All plans except first payment after Free Trial )

2. CRM

3. HRM

4. Analytics

5. Paid Support

PRODUCTS NOT AVAILABLE FOR REFUNDS

1. Redemption Fees

2. Domain Name Registrations /Renewals

3. Privacy Protection

4. SEO Toolkit

5. Free products/services

6. Email Hosting

7. Consultation fees

8. Graphics/ Illustrations

9. Security Softwares

10. Third-party assets (Including but not limited to third-party Hosting, Logistics services etc)


REFUNDS FROM BALANCE

Over-funded balance can be refunded within 30 days of the payment that resulted in the over-funding. In special cases, other payments can be refunded instead of the original payment if the 30-day time-frame can be applied to those payments.

In case you have any questions. Contact us at [email protected]

Last Revised: October 21 2020.

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